Fill Every Table.
Bookings on WhatsApp.
Don't let a ringing phone kill your kitchen's flow. Toran takes table bookings on WhatsApp, answers "is there a kids' menu?" before the host has to look up from the pass, and routes every booking to whoever's on shift — so your floor team follows up and confirms from the same WhatsApp chat instead of the phone. Free forever for independent restaurants.
The 4 Restaurant Pain Points Toran Solves.
Every restaurant runs the same loop: phone rings during service, the host stops plating to answer "do you have vegan options?", and Friday's 8pm party of 6 just doesn't show up. Toran addresses each one.
WhatsApp Table Bookings
Diner taps the button on your menu page, types "Table for 4, Friday 8pm, one vegetarian." Toran parses party size, time, and dietary notes, and confirms back in seconds — no phone call required, no OpenTable cover fee.
Menu & Allergen FAQ Bot
"Do you have vegan mains?" "Is the pasta gluten-free?" "Is corkage included?" Answered automatically against your menu. Your host stops getting interrupted mid-seating.
Diners get answers in under 2 seconds — menu, dress code, allergens — before they move on.
Cut the No-Shows
Because the booking lands in WhatsApp, your team can send a quick reminder from their own number before the table — no API, no per-message fees. Diners reply in seconds in the chat they already use, so a table that won't be filled gets freed for your waitlist instead of sitting empty at 8pm Friday.
The Friday-Night Workflow:
Bookings without the phone.
A typical 40-cover bistro takes 12–20 inbound reservation calls on a Friday between 5pm service prep and 7pm doors. Every one of those calls pulls the host off the floor, interrupts plating, and risks losing the next walk-in. Toran turns those calls into WhatsApp chats the host clears in 15 seconds between tables.
Performance Snapshot
Cut the No-Shows
Restaurants lose up to 15% of revenue to no-shows. Because every booking lands in WhatsApp, your team can send a reminder from their own number — and the diner can confirm, cancel, or rebook with a single reply, freeing the table for your waitlist if they can't make it.
A WhatsApp reminder gets seen — roughly 98% open rate (Meta-reported) vs ~20% for email — so a quick nudge from your own number turns a forgotten table into a confirmed one.
Where Toran fits next to OpenTable, Resy & SevenRooms.
We are not a reservation marketplace. We are the layer that captures the diner who already found your website on Google — before they bounce back to a third-party platform that charges you for the cover.
Marketplace + reservation book. Charges $1.00–$1.50 per cover for marketplace bookings on top of monthly fees. Strong for discovery; expensive for direct traffic you already paid Google for.
Monthly subscription tiers, no per-cover marketplace fee. Strong design and waitlist. Still a full reservation platform — overkill if you mostly want to capture the diner who landed on your menu page.
Enterprise CRM + reservations for hotel groups and large operators. Hundreds per month, weeks to onboard. Built for groups with a dedicated marketing ops person, not a 40-cover neighbourhood bistro.
Toran is the "capture-on-your-own-site" layer. Many independent restaurants run Toran for direct WhatsApp bookings off their own website + a basic OpenTable listing only for marketplace discovery. You stop paying per-cover fees on the diners who already typed your name into Google.
Turn One-Time Diners
into Weekly Regulars.
Once a diner books on WhatsApp, they are in your "digital rolodex". You can push seasonal-menu launches, wine-pairing nights, or a Tuesday-only chef's table straight to their phone — bypassing email "Promotions" tabs and the marketplace algorithm that treats them as someone else's diner.
Boutique hotels, B&Bs, and resort villas
The same routing logic handles pre-arrival guest messaging at small hotels: front desk gets reservation enquiries, concierge fields restaurant recommendations, and housekeeping catches the "can we get an extra pillow?" before the guest checks in. Toran is not a PMS or a channel manager — it is the WhatsApp layer that sits in front of whatever booking engine (Cloudbeds, Mews, Little Hotelier) you already use. Hotel-led deployments work; the page below is written from the restaurant angle because that's where most of our early users land.
Frequently Asked Questions
What is a WhatsApp reservation widget for restaurants?
A WhatsApp reservation widget is a button on your restaurant's website that opens a direct WhatsApp chat with the floor manager or host stand. Toran captures party size, date, time, and dietary notes in the first message and routes the chat to the team member on shift — so reservations stop competing with service for your staff's attention.
How does Toran help restaurants reduce no-shows?
Toran captures every booking on WhatsApp, so the diner's number lands in the same chat thread your host already uses. From there your team sends reminders straight from their own WhatsApp — no WhatsApp Business API, no Meta approval, no per-message fees — and the diner confirms or cancels with a quick reply. WhatsApp's roughly 98% open rate (Meta-reported) is why a reminder sent on WhatsApp gets seen when an email sits unread, and a one-tap reply makes canceling easier than a phone call diners avoid making.
Is Toran free for restaurants?
Yes. Toran is free forever for restaurants with up to 2 staff in the routing pool — usually the floor manager and one host. The free plan includes the reservation widget, round-robin routing, menu FAQ replies, and unlimited bookings. Paid plans start at $19/month (Pro) for groups that need more agents.
How is Toran different from OpenTable, Resy, or SevenRooms?
OpenTable, Resy, and SevenRooms are full reservation platforms with cover-fees, marketplaces, and inventory management — they own the diner relationship and charge $1–$1.50 per cover or hundreds per month. Toran sits one layer earlier: it captures the diner directly on your own website over WhatsApp, with no cover fees and no marketplace. Many small restaurants run Toran for direct bookings and keep an OpenTable listing only for marketplace discovery.
Related Reading
See all features and limits on our pricing page. Read our trust commitments, or browse all industries.
Fill More Tables. Answer Fewer Calls.
Your diners are already on WhatsApp. Give them a button, let the AI handle the questions, and focus on what you do best — the food.
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