Is Toran better than Chaty for WhatsApp chat?

It depends on your team size. Chaty is a solid WhatsApp button for solo entrepreneurs who need a simple redirect to one number. Toran is built for teams — it adds round-robin routing, AI lead scoring, and 0ms company identification on top of the basic widget. If you work alone, Chaty is fine. If you have 2+ agents, Toran handles lead distribution automatically.

What does Toran do that Chaty doesn't?

Three main things: intelligent lead routing (round-robin, geo-routing by country, schedule-based), AI lead scoring that labels visitors as Hot, Warm, or Cold before they message you, and Smart Gateway Links that give your agents full visitor context on their phone. Chaty redirects clicks to a single WhatsApp number with no intelligence layer.

Is Toran free like Chaty?

Toran's free plan is more generous than Chaty's. Chaty limits free users to 500 visitors per month and charges for multi-agent support. Toran is free forever for 2 agents with unlimited visitors, round-robin routing, and basic lead scoring. No visitor caps, no credit card required.

Can I migrate from Chaty to Toran?

Yes, and it takes about 60 seconds. Deactivate the Chaty plugin, install Toran (via WordPress plugin or a single script tag), paste your WhatsApp number, and your widget is live. You will immediately gain routing, lead scoring, and visitor intelligence.

Chaty vs Toran for teams — which is better?

Toran, without question. Chaty sends every click to one phone number regardless of who is available. Toran distributes leads across your team with round-robin routing, respects agent schedules and timezones, and can geo-route visitors by country. For any team with more than one person, this is the core difference.

Chaty has a free plan, but it limits you to 500 website visitors per month. Once your site hits that cap, you're asked to upgrade or wait until the billing period resets. Multi-agent support requires a paid plan starting around $15/month. Toran's free plan has no visitor cap — unlimited visitors, 2 agents, round-robin routing, no credit card required.

What is Chaty's free plan visitor limit?

Chaty's free plan allows 500 visitors per month. After 500 visitors, you're asked to upgrade or wait until the billing period resets. For any site with meaningful traffic, that cap hits fast. Toran's free plan is genuinely unlimited on visitor count — no cap, ever.

Chaty is a WordPress plugin by Premio that adds a floating multi-channel contact button to websites. It supports WhatsApp, Facebook Messenger, Instagram, Telegram, and 20+ other channels in one button. Chaty's free plan supports up to 500 visitors per month; paid plans start at $15/month for up to 10,000 visitors.

How much does Chaty cost per month in 2026?

Chaty's paid plans start at $15/month for 10,000 visitors, $39/month for 50,000 visitors, and $79/month for 150,000 visitors. Multi-agent support is paid-only. The free plan limits you to 500 visitors per month. Toran's free plan has no visitor cap and includes 2 agents with routing at $0.

Quick Answer: The best Chaty alternative for teams in 2026 is Toran. Chaty sends every click to one phone number with no routing or lead intelligence. Toran routes visitors to the next available agent via round-robin distribution, AI lead scoring, and geo-routing — at $0 for up to 2 agents, $19/month flat for 10.

Chaty pricing page captured 2026-05-16 showing Free, Basic ($15/mo), Pro ($39/mo), and Growth tiers with a 500-visitors/month limit on the free plan — Source: chaty.app/pricing, captured 2026-05-16. Pricing details current as of capture date.

TL;DR

Chaty is a simple multi-channel floating button for solo entrepreneurs. Toran is a routing intelligence layer for teams. Choose Chaty if you work alone and need a quick WhatsApp redirect. Choose Toran if you have 2+ agents and need automatic lead distribution.

The Best Chaty Alternative in 2026: Why Teams are Switching to Toran

If you've searched for "WhatsApp widget" in the WordPress repo, you've likely seen Chaty. It's a great tool for solo entrepreneurs who just need a button. But as your business grows, a button isn't enough — you need routing, scoring, and team-aware delivery.

Here is why high-growth teams are switching from Chaty to Toran.

1. Lead Routing vs. Simple Redirects

The Chaty Way: When a visitor clicks the Chaty button, they are redirected to a single WhatsApp number. If that person is busy, the lead waits—or leaves.

The Toran Way: Toran doesn't just redirect; it routes.

Round Robin: Distribute leads fairly across your sales team.
Smart Schedules: Only show agents who are currently online.
Geo-Routing: Route UK visitors to your UK team and US visitors to your US team.

2. Lead Scoring (The "Business Brain")

Chaty is a "dumb" button. It doesn't know who is clicking it.

Toran enriches each visitor with company context via IP lookup at the Cloudflare edge — fast enough that your agent sees who's on the other side before the first message lands. We track scroll depth and time-on-page to score the lead:

Hot: Viewed pricing and spent 3 minutes on the site.
Cold: Left after 5 seconds.

Your agents get this context before they even say hello. And the score is never a black box — every lead arrives with the reasons in plain words ("Reached out before · Clicked WhatsApp · Was on your pricing page"), in the dashboard and in the Slack, Telegram, or email ping itself.

3. Your Logo as the Button — No Image Editor Required

Chaty supports custom widget icons, but uploads are capped at 100KB and its help docs describe no crop tool — you're expected to arrive with a pre-sized image.

Toran's custom-button flow assumes you don't own Photoshop:

Upload any image — even a plain JPG straight off your phone.
Crop it in-app — drag to reposition, zoom to fit, with a live preview masked in your button shape (think WhatsApp profile picture).
Auto-optimized — images are downscaled and re-encoded to WebP before upload, and logos are auto-trimmed, so the button stays sharp and your page stays fast.
Silhouette mode — got a transparent logo? Switch to image-only mode and the logo itself *is* the button: no background, no chrome, a glow that hugs the outline.

4. Pricing: $0 vs. $15/month

Chaty's free plan is extremely limited (500 visitors/mo). To get basic features like multiple agents, you have to pay.

Toran is Free Forever for up to 2 agents and unlimited visitors. Free tier covers solo and 2-person teams because that's the cohort that can't afford $50/mo per seat — we make money on Pro and Business when you need advanced AI scoring or global team routing.

Comparison Summary

| Feature | Chaty | Toran | | :--- | :--- | :--- | | Basic Widget | ✅ | ✅ | | Unlimited Visitors | ❌ (Paid) | ✅ (Free) | | Round-Robin Routing | ❌ | ✅ | | AI Lead Scoring | ❌ | ✅ | | Custom Button Image | 100KB upload cap | Any image — crop in-app | | Official WP Plugin | ✅ | ✅ | | Price | $15+/mo | $0 |

Conclusion: Which is right for you?

Stick with Chaty if you are a one-person shop and just want a simple, static button with no advanced needs.
Switch to Toran if you are a growing agency, SaaS, or service business that needs to route leads across a team and wants to actually know *who* is visiting their site.

If you're running a SaaS product, see how Toran's SaaS lead routing replaces Intercom-style tools. For e-commerce stores, our Shopify and WooCommerce solution adds product-aware routing on top of the WhatsApp button. Check our pricing page to see what's included in the free plan.

You might also want to compare Toran against Intercom or Tidio if you're evaluating broader live chat platforms.

Ready to switch?

Import your settings and be live in 60 seconds. Start your free Toran account.

Who Should Use Chaty

Solo entrepreneurs with one phone number
Simple sites needing a floating chat button
Users who don't need lead scoring or routing

Who Should Use Toran

Teams of 2+ agents who need fair lead distribution
Businesses needing geo-routing by country
Anyone who wants AI lead scoring before the first message
Sites selling in Spanish, Portuguese, Arabic, Indonesian, or Hebrew — the entire visitor journey (greeting, AI chat, contact ask, WhatsApp prefill) runs in 6 languages with a built-in switcher

Best Chaty Alternative for Teams in 2026